Reporting to: Group Travel Co-ordinator/ Eurostar Co-ordinator

Main purpose of job

To escort Group Travel students travelling by Eurostar, ensuring their safety and well being and a professional handover on arrival at their destination.

Responsibilities

Arrival Days:

• Reports to OISE representative in France at appointed time and takes charge of students and their luggage.
• Checks in students at Eurostar Terminal and informs students of travel itinerary.
• Escorts students to train and ensures all students board safely.
• Remains with students in designated compartment and actively controls the group on board. Interacts with group and keeps students entertained.
• Provides assistance and refreshments on board.
• Meets UK representative at St Pancras and organises students for onward transfer
• Escorts group to Welcome Lounge shuttle/ direct coach/taxi transfer.
• Ensures students and luggage loaded safely.
• St Pancras representative liaises with Welcome Lounge and Group Travel Co-ordinator in the UK and French Representatives.

Departure Days:

• Meets students returning via St Pancras, as agreed with Travel Co-ordinator
• Looks after the students and their luggage during check-in.
• Escorts students safely on to the train.
• Eurostar Co-ordinator informs the representative in France and Group Travel Co-ordinator of any changes or delays which may need to be communicated further.
• Regularly monitors students throughout journey.
• Ensures safe handover of students to appointed person/s in France.