Job Description for Eurostar Courier

Reporting to: Group Travel Co-ordinator/ Eurostar Co-ordinator


Main purpose of job

 

To escort Group Travel students travelling by Eurostar, ensuring their safety and well being and a professional handover on arrival at their destination.

 

 

Responsibilities

 

Arrival Days:


  • Reports to OISE representative in France at appointed time and takes charge of students and their luggage.
  • Checks in students at Eurostar Terminal and informs students of travel itinerary.
  • Escorts students to train and ensures all students board safely.
  • Remains with students in designated compartment and actively controls the group on board. Interacts with group and keeps students entertained.
  • Provides assistance and refreshments on board.
  • Meets UK representative at St Pancras and organises students for onward transfer
  • Escorts group to Welcome Lounge shuttle/ direct coach/taxi transfer.
  • Ensures students and luggage loaded safely.
  • St Pancras representative liaises with Welcome Lounge and Group Travel Co-ordinator in the UK and French Representatives.

 

Departure Days:


  • Meets students returning via St Pancras, as agreed with Travel Co-ordinator
  • Looks after the students and their luggage during check-in.
  • Escorts students safely on to the train.
  • Eurostar Co-ordinator informs the representative in France and Group Travel Co-ordinator of any changes or delays which may need to be communicated further.
  • Regularly monitors students throughout journey.
  • Ensures safe handover of students to appointed person/s in France.

 

    Job Profile
    Qualifications and Experience

    • Fluent French Speaker
    • Energetic, enthusiastic and positive
    • Ability to organise and supervise large groups of students
    • Some experience of working with Young Learners and familiarity with travel procedures is desirable

    Requirements of the Job

    • Availability at weekends - late June- mid August
    • Flexibility
    • Safeguarding Training

    Payment

    • Flat fee per single/return trip
    • Travel expenses, meals on duty and overnight hotel in France included
    • Phone expenses incurred on behalf of company will be reimbursed

                                                                                                                  

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