Recruitment

OISE's academic mission is to be the world’s leading organisation for intensive language teaching which is both demanding of the participants and fulfilling in its results.

Main purpose of the Job                                                    Reporting to: YLS Product Manager

To take responsibility for the overall success of the course, ensuring that lessons and the leisure programme are delivered in accordance OISE criteria to the maximum benefit of students.

Responsibilities

• Co-ordinates and chairs the pre-course meeting with the support of the Assistant Course Leader and Senior Teacher ensuring that all team members are adequately briefed and duty rotas allocated. 
• Manages the course daily, supervising the staff rota, monitoring the performance of the Assistant Course Leader, Senior Teacher and their teams as well as the satisfaction levels of the students (through First Impressions Reports, End-of Course Questionnaires, and first hand evaluation).
• Welcomes the students on the first day, introducing the team and explaining the academic, leisure and welfare responsibilities of the members of the team.
• Ensures the safety and welfare of the students at all times, liaising with the 24 hour on-call team and the language agencies and parents as appropriate.
• Reports regularly to YLS Manager on day-to-day events during the course.
• Takes overall responsibility for disciplinary matters in consultation with the Assistant Course Leader, Senior Teacher and Head Office.
• Manages the financial success of the school, controlling expenditure to within agreed budgets, monitoring classroom loading, leisure costs, managing petty cash and reconciling expenditure at the end of the course.

• Handles welfare and disciplinary issues during the course including student illness and staff issues.
• Responds to requests for information from Booking Offices and parents.
• Holds an assembly each morning in consultation with the Senior Teacher and Assistant Course Leader, and oversees the daily supervision rota.
• Represents OISE locally, ensuring that branding is displayed correctly and OISE specifications are respected in areas such as staff student ratios, lesson times, group loading, time off for staff, documentation etc.
• Liaises with the host-school representative to ensure a smooth relationship and maintain standards particularly in areas such as food quality and cleaning.
• Conducts a fire-drill at least once for each intake of students
• Monitors staff performance, reporting any related issues to YLS Manager.

• Welcomes visitors to the programme as required (e.g. third party agents, colleagues from OISE, language agencies, inspectors from British Council etc.)